Privacy Policy

Mistine Global operates the website https://mistineglobal.com.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies and similar tracking technologies

  • Pages or products you view

  • How you interact with the Site

We refer to this automatically-collected information as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (processed securely by third-party payment providers)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and manage orders (including processing payments, shipping, and refunds)

  • Communicate with you about your order or account

  • Provide customer support

  • Improve and optimize our website and user experience

  • Screen orders for potential fraud or risk

  • Send marketing or promotional communications (only if you have opted in)

3. Sharing Your Information

We may share your personal information with trusted third parties to help us operate our business, including but not limited to:

  • Shopify (our ecommerce platform)

  • Payment processors (such as PayPal, credit card providers)

  • Shipping and logistics partners

  • Analytics and advertising partners (such as Google Analytics, Google Ads, Meta Ads)

We only share information necessary for these services to function and require partners to protect your data.

We may also share your information if required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality

  • Remember user preferences

  • Analyze website traffic and performance

  • Support advertising and remarketing activities

You can control or disable cookies through your browser settings.
Please note that disabling cookies may affect the functionality of the Site.

5. Advertising & Analytics

We use third-party services such as Google Analytics to understand how customers use the Site.

These services may collect information such as IP address, device identifiers, and browsing behavior.
You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

6. Your Rights

If you are a resident of certain regions (such as the United States, European Economic Area, or California), you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.
However, no method of transmission over the Internet is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: customerservice@mistineus.com
Website: https://mistineglobal.com